HOMMY

Tenants and property managers interact better with HOMMY now!

PROJECT OVERVIEW

THE CHALLENGE

HOW MIGHT WE design the application to optimizing the experience for a residential rental house for maintaining their house?

THE SOLUTION

to design the applications to enhance the experience either for tenants or property managers to inform them about the request maintenance issues.

THE PROCESS

Timeline: 6 weeks

 
My Roles: research common pain points around residential renting, identify how "Hommy" could solve these pain points, provide an MVP to test with users, UI design.

 

Tools:  Photoshop, Adobe XD

 

Research Tools: qualitative & quantitative analysis, user research, persona creation, user journey map, user flow, wire-framing, paper prototype, high fidelity prototype, make a video. 

DISCOVER

RESEARCH

Some of our questions included:

KEY FINDINGS

KEY TAKEAWAYS

EXPERIENCE MAP

PERSONA

YUN THE RENTER

MARK THE RENTER

DAN THE OWNER

FEATURE PRIORITISATION

We used the MSCW principle to brainstorm some possible features for the future

however, the MVP only includes flows for condition report and maintenance requests.

MUST

WON'T

SHOULD

COULD

DESIGN

THE REAL MVP

A process that tenant submits

 a maintenance request.

A process that property manager reviews the maintenance issues.

Call© 2018 Niloo Alavi. All rights reserved.

  • Facebook - Black Circle
  • Twitter - Black Circle
  • LinkedIn - Black Circle